Leadership by not turning up?

Leadership by not turning up?

Leadership, Teams
Why don’t leaders turn up for training… Imagine your favourite sports team. Like most teams, the chances are they’ll be training most of the time. Now just imagine that the team captain doesn’t turn up for training. What would happen? How successful do you think that team would be if the team captain didn’t show up? How long would the players tolerate it before the team captain had a revolt on their hands? It would be unthinkable but this is what happens all the time in business. The captain doesn’t show up. We’re not talking Excel training… I’ve trained teams all over the globe, in multiple industries. The standout events, the ones with the most impact? Where the team captain turns up, participates, takes feedback and demonstrates leadership by driving…
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Process? What process?

Process? What process?

Commercial Collaboration, Selling
Why good sales needs a good process... But it’ll stop me….. What do you think when you hear the word ‘process’? Putting that question to salespeople tends to elicit two extreme responses. Firstly, it’s often “love it, gives me structure, that’ll help” or, very frequently, an internal scream – “it’ll restrict me, I can’t be myself, I don’t want to be a robot”. Which camp do you fall into? In a previous article, I spoke about how most people have a negative attitude towards sales and how only around 5% of buying experiences are truly a positive, value adding experience for the customer. How do you get into the 5% club? You need a process and you need to practice it. Why a process helps you handle pressure Sales can…
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