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Customer Planning – Copy, Paste, Plus 5% won’t cut it.

Customer Planning – Copy, Paste, Plus 5% won’t cut it.

Commercial Collaboration, Customer Planning, Selling
Five tips which will…. Planning Time – ‘Copy, paste, plus 5%’ You know the drill, it’s customer planning time; crept up on you again like Christmas. Didn’t we finish the last one recently? Some helpful person has sent around the latest incomprehensible super spreadsheet template that you’re supposed to understand and complete. Of course, it bears no resemblance to your situation but hey, let’s open the plan from last year….copy, paste and, what’s the plus number that I know we won’t achieve but will save a whole lot of time…5% should do it. They’ll probably get the helpful spreadsheet guy to put a ‘management overlay’ on it anyway when the collective number doesn’t hit expectations. It’s not an inspiring picture but it is very common in my own experience and…
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An outcome focused first approach to delivering results

An outcome focused first approach to delivering results

Creating Connection, Inspiring People, Programmes, Selling, Uncategorized
Top 10 tips when recommending development solutions As Stephen Covey said “start with the end in mind”. So why do so many people say “I need a training course for….” At Expression for Growth we start with the end in mind and are passionate, curious and respectful as we seek first to understand, and then check our understanding, ahead of recommending any solutions to organisations we engage with. Here are our top ten tips to doing this successfully: Define the desired results (behaviours, engagement, commercial results).Identify the problem/s to resolve e.g. what results are not being met?Ask questions to a variety of people to understand what is going on; the good, the bad and the ugly!Understand the behaviours that exist. Why are they not doing it, what makes it so…
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Creating a collaborative environment

Creating a collaborative environment

Commercial Collaboration, Creating Connection, Inspiring People
Inspire, enable & support each other as we learn every day In a recent post I shared 5 top tips to build agility, aka our core strength. This post shares a very practical approach to creating a collaborative environment to inspire, enable and support each other as we learn every day. Picture a traditional wedding cake; it has many layers, is often the same taste on every layer, it is heavy and it is a traditional style and structure. Now let’s consider other types of cake, like cupcakes. What emotions do cupcakes conjure up? Variety of flavours, colourful and bite sized; yum yum! Training at work can be viewed like the old style wedding cake, a big event for a large group of people, a big meal, some speeches (some…
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A strong core, by being constantly curious and courageous

A strong core, by being constantly curious and courageous

Inspiring People, Well-being, Winning Habits
Strong Core Like all organisms we must adapt to the changes in our environment, or die! Previously I have shared my views and antidotes to the impact of mass disruption upon our world - our new upside down world. We can all get locked into things that we know. But it takes courage to have freedom, to leave the past, be present in the now and explore the possibilities of the future. So I wanted to explore our attitudes to agility. Let’s consider, what does agility mean?                     It could mean agile working, lean six sigma, black belts, sit ups until your stomach screams or maybe yoga. One thing is for certain, to have agility we must have core strength. Let’s imagine, what happens as a result of having agility, by…
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Enhance your personal mastery, everyday

Enhance your personal mastery, everyday

Well-being
Adults spend eight times longer watching on-demand TV than exercising, research suggests. The average person spends 12 hours streaming programmes on platforms such as Netflix, BBC iPlayer and Amazon Prime every week, a survey of more than 2,000 people by not-for-profit fitness group ‘ukactive’ found. This compares to just 90 minutes of moderate physical activity. This got me thinking about how long do any of us invest in ourselves so we are fit to always bring our best self to situations? Building upon my previous post; The Antidote to Disruption, in the Unilever Standards of Leadership, part of the Inner Game is ‘Personal Mastery’. I love this, it is a big topic to get into but it is critical to success. It covers many areas around well-being and personal performance…
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Living with purpose; the antidote to a disruptive world

Living with purpose; the antidote to a disruptive world

Inspiring People
The biggest word in our world today must be: disruption. We are challenged every day, it is a chaotic world where disruptive business models are the norm. The rate of change has never been so fast and the time between changes is getting shorter and shorter. We live in a period of mass disruption and don’t we know it!   A recent example: a few years ago catching a cab or taxi was a pretty traditional ritual. Then Uber came along and disrupted the business model and our user experience. In cities the world over Uber became a noun for taxi. While in Singapore during the last few years, catching a cab was via Uber. No big deal eh, pretty normal. However, today when I am there, I don’t get an…
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Creating winning habits

Creating winning habits

Winning Habits
Happy New Year! Enjoy watching my video where I discuss the comparison between fitness and work, especially at a time when we may be wanting to consider making changes for the New Year. #habits #winninghabits #fitness #nutrition #exercise #goalsetting I would love to hear your experiences as you create winning habits on any area of life; nutrition, exercise, ways or working, building skill, capability, resilience, performance. What did you do before, what do you do now and what impact did the change have? So add a comment and share a picture or image of what agility means to you on this post. Please also like and share this article. So you can inspire, enable and support your friends and network so they can get also enjoy the benefits of creating…
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A day in the life of a business facilitator – Part 2

A day in the life of a business facilitator – Part 2

Featured
The next 5 myth busters before you decide whether this role is ‘for you’   I remember the day well – the first time I sat in the training room as a participant, in some swanky hotel in the Thames Valley. Two things occurred to me as I was experiencing being a participant. The first was that it looked so easy to be the person at the front of the room…the second was that I figured that it was something that I could do myself one day. Three years later, as I was contemplating that first job offer in that field, and as I sold it to myself, firstly, and then my wife (who was about to experience her new husband being away from home 3 nights a week (every…
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A day in the life of a business facilitator – Part 1

A day in the life of a business facilitator – Part 1

Featured
The first 5 myth busters before you decide whether this role is ‘for you’   25 years ago, I was offered my first job as a ‘trainer’ – that was the day my world changed forever. What I discovered was, that in this crowded market of learning and development professionals, to stand out, this job, whilst one of the most rewarding on the planet, is one of the most demanding as well. An extraordinary collection of experiences, places visited and thousands of people met. However, as you look under the bonnet of the role….it is not as glamorous as it seems! I’d therefore like to bust some myths in order to set the record straight! I have split these myths into two …one set that refer to the experiences of…
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Setting up a small business – the essence of success

Setting up a small business – the essence of success

Featured, Inspiring People
Top 10 tips of the thinking behind the inception of Expression for Growth Sixth December 2000 was a big day in the Selwood household; we had taken the plunge, we had incorporated the business, bought the computers, leased a printer, bought two desks, cleared out the spare room….and there we were, starting from scratch. The purpose of this article is to share with you what was in our minds when we decided to set up Expression for Growth, and what, I know, has made us the successful business we are, nearly two decades later.   So, what did we do….or rather, NOT do? I would love to be able to share with you that we modelled our business on a five-year business plan, with projections for turnover, profit, cashflow forecasts,…
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