Careers at Expression for Growth

We currently have 1 vacancy

Client Event Coordinator

“The last three days have been life changing for me”

At Expression for Growth, we enjoy hearing this on a regular basis from the people and businesses we work with! As a forward thinking, global training consultancy, we are passionate about delivering meaningful change for our broad range of ‘household name’ clients through the expert provision of our bespoke solutions.

We have an exciting and rare opportunity for the right individual to join our very busy client team of eight, who are responsible for the end to end delivery of client training projects, in the role of Client Events Co-ordinator.

First and foremost, we are looking for someone with excellent customer service, administration and communication skills. This person will also possess the ability to build strong relationships with clients and colleagues, whilst enjoying working as part of a team. Our environment is fast-paced and unpredictable, so you will need to be able to work well under pressure, use your initiative and be self-motivated to get the job done.

With your own portfolio of clients to look after, you will often be required to ‘go off script’ and work to tight deadlines. Your primary task is to ensure the smooth running of our training events, therefore you will be accountable for all training programme administration and logistics to ensure the client, delegate and facilitator experience is ‘simply the best’.

We are interested in hearing from you if you have experience in delivering customer excellence and have a solid administrative background, preferably gained within a B-2-B environment, have great team skills and a good working knowledge of MS Office.

In return we offer a competitive package;
Stimulating and supportive work environment
Competitive salary
25 days holiday per annum
Profit share bonus scheme
Work-place pension
Free parking and even a voucher on your birthday!

If you are interested in applying for this role, email your CV to: recruitment@expressionforgrowth.com

Overview of key responsibilities

Event administration
 Liaise and build effective working relationships with colleagues, clients and facilitators pre and post programme
 Format training materials
 Order and check printed material
 Prepare and pack stationary and printed materials for shipping
 Organise local and global shipping
 Arrange travel, visas and accommodation
 Collate and enter costs into finance system
 Manage stock inventory
 Take on ad hoc projects

Learning Cloud administration
 Set up user data and register delegates
 Upload programme content and data
 Generate ad-hoc reports on overall activity and learning statistics
 Create short e-learning modules

Competencies
 Effective communication skills
 An eye for detail, analytical and technology minded
 Strong organisational skills
 Diligent and supportive nature
 Ability to effectively prioritise and reprioritise at the drop of a hat
 Self-motivated and confident to deal with client demands

Experience
 Experience within a customer facing / customer service role (essential)
 Strong administrative background in a fast paced, multi task environment
 Knowledge of Learning Management Systems (desirable)

Self development
 Takes a proactive approach to self development
 Embraces new learning and technologies
 Shares learning and implements improvements quickly and efficiently

Qualifications & Skills
 Good working knowledge of MS Office
 Knowledge of publishing technologies and authoring tools (desirable)