Careers at Expression for Growth

To us, when you join, you become part of the family. 

We currently have 5 vacancies

Client Support Executive

This role will join a team of six, providing exceptional customer service to multi-national clients who expect the best.   

Working closely alongside the Client Directors, the Client Support Executive will pro-actively manage a portfolio of existing clients; with the aim to support the organisations continued growth plans through; developing strong relationships with key client stakeholders, excellent service delivery and support in identifying and pursuing new opportunities.

Reporting to the Client Success Manager, the top five activities for this role are:

• Client communications and day to day client management – actively keeping in touch with key stakeholders, act as first point of contact for all client communications and identify new opportunities within portfolio of clients
• Creating proposals and costings based on product design and client needs
• Sales forecasting and reporting including client KPI/SLAs, client project profitability and accurately maintaining records in CRM system
• Organising and attending client meetings within defined frequency including leading the preparation for the meetings
• Scheduling training events and diary management – proactively take ownership and driving clear and accurate communication to relevant internal and external stakeholders, to facilitate the successful delivery of client training events, including completion of all required documentation in line with SLAs

The role is based in the UK with a hybrid of working from home and working from our UK office in Fareham, Hampshire. There is an occasional need to start earlier or finish later to work with clients in different time zones.

To apply, please send a covering letter and CV to recruitment@expressionforgrowth.com. Job description and person specification available upon request.

Client Director (UK)

This is an exciting role working to identify, execute and convert client business opportunities to maximize results, revenue and profit in pursuit of 1, 3 and 10 year business goals.  

Reporting to the Sales Director, the top five activities for this role are:  

• Proactively develop and manage clients – expanding in live clients and driving repeat business through cultivating key stakeholder relationships
• Business development – building influence with key stakeholders within ‘ideal organisations’ through referrals and networking 

• Pitching and winning business – leading RFPs, showcasing Precision Learning approach and products 
• Translate client’s needs into actionable project briefs – understanding and translating needs into clear project briefs for colleagues to execute 
• Bring industry ‘thought leadership’ — bringing in insight of trends, to then stimulate thinking and provoke action for strategic direction, NPD and social media messaging 

This role is UK based role with hybrid of working from home and working from our Head Office in Fareham, Hampshire. Travel is required to attend client meetings, including some travel outside of the UK. 

If you are interested, please request a copy of the job description and send your CV and covering letter to:  

recruitment@expressionforgrowth.com  

Client Director (Canada)

This is an exciting role working to identify, execute and convert client business opportunities to maximize results, revenue and profit in pursuit of 1, 3 and 10 year business goals.  

Reporting to the Sales Director, the top five activities for this role are:  

• Proactively develop and manage clients – expanding in live clients and driving repeat business through cultivating key stakeholder relationships
• Business development – building influence with key stakeholders within ‘ideal organisations’ through referrals and networking 

• Pitching and winning business – leading RFPs, showcasing Precision Learning approach and products 
• Translate client’s needs into actionable project briefs – understanding and translating needs into clear project briefs for colleagues to execute 
• Bring industry ‘thought leadership’ — bringing in insight of trends, to then stimulate thinking and provoke action for strategic direction, NPD and social media messaging 

This role is based in Ontario, Canada. The role is mainly remote with regular meetings in Toronto with colleagues plus travel is required to attend client meetings, including some international travel. 

If you are interested, please request a copy of the job description and send your CV and covering letter to:  

recruitment@expressionforgrowth.com  

Client Success Manager

This is a new role, managing a team of six. It is suitable for a strong, experienced, solutions focused team leader with the passion, drive and enthusiasm to make a real difference by supporting our growth agenda and client’s loyalty, contributing to the unique learning and development experiences offered to ensure a long lasting and highly positive impact on individuals, teams and culture.

The top 5 activities for this role are:

• Lead, manage and be accountable for client success function
• Drive the delivery of service excellence and experience for new and existing clients and key stakeholders
• Ensure activation of client project plans are ‘on track’ and efficiently trouble shoot issues
• Ensure sales systems and processes are working efficiently and effectively
• Collaborate across manager team to coordinate activity that delivers against business objectives and KPIs

The role is based in the UK with a hybrid of working from home and working from our UK office in Fareham, Hampshire. There is an occasional need to start earlier or finish later to work with clients in different time zones.

To apply, please send a covering letter and CV to recruitment@expressionforgrowth.com. Job description and person specification available upon request.

Freelance Webinar Producer

Are you a whizz on Zoom? Do you offer services to produce webinars?

We are a global training provider and are looking for Freelance Webinar Producers to support training webinars we run for our clients.

Help us enhance the experience of our participants by supporting our facilitators with all technical aspects of the webinars. This includes activities like admitting participants, managing waiting room and breakout rooms, sharing screen content, sharing resources via chat, managing activities, time-keeping and support with queries.

Along the way you’ll get to work with big-name, blue-chip organisations, who demand the very best. You will also be exposed to world-class commercial skills training.

We are looking to attract business-minded people with good technical skills, who can take a cool, calm and clear approach to managing webinars and communicating with participants.

This is a home based, self-employed position. You must have your own computer and insurance.

We are seeking people who can work during business hours in UK, Europe or Asia-Pacific time zones. Your physical location is not important: it is your availability during these hours that’s essential. Variable hours available each week, based on client demand.

If you are interested, please send details of your experience / services / rates to: email@expressionforgrowth.com