Category: Crisis Management

A crisis tests organisations…and true leaders Markets growing steadily, systems turning smoothly, profits churning in nicely. You get the odd thing come up that, luckily, you have time to dwell upon or kick to committee but, generally, running organisations in good times can be relatively straight-forward. Then, crisis hits and those problems you thought were big, suddenly dissipate into insignificance as the safety of your people and survival of your organisation is threatened. This is the situation that many leaders face right now during the COVID-19 outbreak. For many, they will not have faced such a potential existential threat before. There may not be a reservoir of organisational memory for them to lean on. In the 2008 banking crisis, the treasury and finance departments of many nations had to dust…