Leadership in a crisis…

Leadership in a crisis…

Crisis Management, Leadership
A crisis tests organisations…and true leaders Markets growing steadily, systems turning smoothly, profits churning in nicely. You get the odd thing come up that, luckily, you have time to dwell upon or kick to committee but, generally, running organisations in good times can be relatively straight-forward. Then, crisis hits and those problems you thought were big, suddenly dissipate into insignificance as the safety of your people and survival of your organisation is threatened. This is the situation that many leaders face right now during the COVID-19 outbreak. For many, they will not have faced such a potential existential threat before. There may not be a reservoir of organisational memory for them to lean on. In the 2008 banking crisis, the treasury and finance departments of many nations had to dust…
Read More
70-20-10, that old chestnut

70-20-10, that old chestnut

Coaching, Leadership
With no line manager support, it is highly likely old habits will slowly creep back after any learning intervention. Here are my top 10 tips to help support others. Those of us in the learning and development field will be very familiar with the cry of ’70-20-10’. In fact, the principle of learning impact being focused around the combination of ‘on the job application’ (70), ‘coaching support’ (20) and ‘training’ (in whatever guise it happens to be) counting for a lowly 10 percent, is well documented and backed by solid evidence. So, this is NOT about that…because whilst there are other theories out there…broadly there is no reason to challenge this paradigm. Is coaching support available? What this is about, is the ‘20’. I have an unwavering conviction around this;…
Read More
Leadership by not turning up?

Leadership by not turning up?

Leadership, Teams
Why don’t leaders turn up for training… Imagine your favourite sports team. Like most teams, the chances are they’ll be training most of the time. Now just imagine that the team captain doesn’t turn up for training. What would happen? How successful do you think that team would be if the team captain didn’t show up? How long would the players tolerate it before the team captain had a revolt on their hands? It would be unthinkable but this is what happens all the time in business. The captain doesn’t show up. We’re not talking Excel training… I’ve trained teams all over the globe, in multiple industries. The standout events, the ones with the most impact? Where the team captain turns up, participates, takes feedback and demonstrates leadership by driving…
Read More
Flexing Style…taking the decision to adapt…

Flexing Style…taking the decision to adapt…

Flexing Style, Leadership, Teams
Flexing style…taking the decision to adapt… Emotionally Intelligent behaviour has been spoken about for years; it’s one of my favourite paradigms for ‘getting on in life’. Daniel Goleman’s work on this subject pretty much proves what many of us believe; that in order to connect with others, you need to understand yourself first and then the impact you have on those around you. Once you have figured out what’s going on for them…you can then make a choice about how you are going to interact, the premise being that your ability to connect with those around you counts far more than your ability to be ‘smarter’ than them (the IQ vs EQ argument). Do opposites attract? No new news there then (I hear you think!). There are so many tools…
Read More
Something about team relationships…

Something about team relationships…

Coaching, Leadership, Teams
Something about team relationships… the focus and importance managers place on them…or not England's emphatic victory in their FIFA World Cup group match against Panama in 2018, made it two wins out of two and guaranteed their place in the coveted knock-out stages of the tournament. This success contrasts wildly with their anticipated fortunes, as predicted by many expert commentators before the tournament commenced. This made me reflect on, amongst other things, how well the manager, Gareth Southgate, built a squad that has seemingly gelled so well and shows all the signs of a close knit, supportive team. His appointment drew questions and criticism from a number of quarters, a lack of big tournament experience and an average club management record, to name two. The proof of the pudding has…
Read More
If a job’s worth doing…I may as well do it myself

If a job’s worth doing…I may as well do it myself

Coaching, Leadership
IF A JOB’S WORTH DOING…I MAY AS WELL DO IT MYSELF Heard it before? Said it yourself? Hmmmm….so what is the impact of this? In my experience, this leads to our teams becoming de-motivated, outcomes being compromised, and us becoming frazzled. So, what’s the problem? I often experience people telling me that they are so busy, that they don’t have time to spend quality moments with their teams; coaching and supporting them through their development. The perception and excuse is often related to the fast pace of today’s business world…but I would challenge that. I have been in business way longer than today’s technology which has sped up our world, and whilst that means that things happen faster, I still remember the ‘time issue’ being at the very epicentre of…
Read More
Leadership….a much over-complicated skill

Leadership….a much over-complicated skill

Inspiring People, Leadership
I am lucky enough to have worked with leadership teams from large international businesses for over 25 years, and if I am completely honest ‘what leadership is’ mystified me for a long time; walk into the business section of any library, and there are large number of very impressive pieces of work about leadership. In fact, there are institutions that specialise in leadership. Leadership is big business. Leadership is a mystery But leadership is also a mystery to many and too difficult to access and apply, because is it just that…a mystery. It is also true, that poor leadership causes so much angst in our society (from our politicians to our CEOs, our middle managers to our teachers, and so many more)…surely we can think of it in simple terms,…
Read More