Top Tips for Virtual Communication: Home set-up (video)

Top Tips for Virtual Communication: Home set-up (video)

Creating Connection, Virtual Meetings
Virtual Home Set-Up We’ve all heard this…something goes wrong with the tech, tools, lights, desk, weather, anything else one can think of. Ultimately...it's down to you to manage your virtual environment, as well as you can, given the constraints of your (probably currently) ‘home office’. Alex Selwood shares real simple things, not expensive to do but make a big difference to the impact that you make as you come across virtually. Click here to watch the video.
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Virtual communication Part 5: Slicing the banana

Virtual communication Part 5: Slicing the banana

Creating Connection, Inspiring People, Virtual Meetings
Virtual communication: Slicing the banana In our COVID 19 world virtual communications have never been more important than right now.This could be informally with friends and family, or increasingly, in our business context. What is certain, when we return to ‘normal’, it will not be the ‘normal’ that we were used to.  The seismic shock that we are experiencing will shape the future. It will never be the same again. On that sobering thought, we all need to learn to use the virtual context in a way that helps, not hinders our communication. In this series of articles, I look at some of the ‘quick wins’  - simple things that you can do to significantly improve the way you come across when communication through the ‘little screen’ In this fifth…
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Virtual communication: making it interactive

Virtual communication: making it interactive

Creating Connection, Uncategorized, Virtual Meetings
Virtual communication: making it interactive (bonus tips) In our COVID 19 world, virtual communications have never been more important than right now. This could be informally with friends and family or, increasingly, in our business context. What is certain, when we return to ‘normal’, it will not be the ‘normal’ that we were used to. The seismic shock that we are experiencing will shape the future. It will never be the same again. On that sobering thought, we all need to learn to use the virtual context in a way that helps, not hinders our communication.   In this series of articles, I look at some of the ‘quick wins’ - simple things that you can do to significantly improve the way you come across when communicating through the ‘little…
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Virtual communication: making it interactive

Virtual communication: making it interactive

Creating Connection, Learning Sprints, Presentation Skills, Virtual Meetings
Virtual communication - Part 4: making it interactive In our COVID 19 world, virtual communications have never been more important than right now. This could be informally with friends and family or, increasingly, in our business context. What is certain, when we return to ‘normal’, it will not be the ‘normal’ that we were used to. The seismic shock that we are experiencing will shape the future. It will never be the same again. On that sobering thought, we all need to learn to use the virtual context in a way that helps, not hinders our communication.   In this series of articles, I look at some of the ‘quick wins’ - simple things that you can do to significantly improve the way you come across when communicating through the…
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Virtual communication: Connecting quickly with your virtual audience

Virtual communication: Connecting quickly with your virtual audience

Creating Connection, Learning Sprints, Selling, Virtual Meetings
Virtual communication: Connecting quickly with your virtual audience In our COVID 19 world virtual communications have never been more important than right now. This could be informally with friends and family, or increasingly, in our business context. What is certain, when we return to ‘normal’, it will not be the ‘normal’ that we were used to. The seismic shock that we are experiencing will shape the future. It will never be the same again. On that sobering thought, we all need to learn to use the virtual context in a way that helps, not hinders our communication In this series of articles, I look at some of the ‘quick wins’ - simple things that you can do, to significantly improve the way you come across when communicating through the ‘little…
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Virtual communication – You are your communication: Part Two

Virtual communication – You are your communication: Part Two

Creating Connection, Virtual Meetings
Virtual communication - You are your communication: Part Two In our COVID 19 world, virtual communications have never been more important than right now. This could be informally with friends and family, or increasingly, in our business context. What is certain, when we return to ‘normal’, it will not be the ‘normal’ that we were used to. The seismic shock that we are experiencing will shape the future. It will never be the same again. On that sobering thought, we all need to learn to use the virtual context in a way that helps, not hinders, our communication. In this series of articles, I look at some of the ‘quick wins’ - simple things that you can do to significantly improve the way you come across when communicating through the…
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Virtual Communication – YOU are your communication (Part One)

Virtual Communication – YOU are your communication (Part One)

Creating Connection, Inspiring People, Learning Sprints, Virtual Meetings, Winning Habits
Virtual Communication - YOU are your communication (Part One) Virtual communications have never been more important than right now, in our COVID19 world. This could be informally with friends and family, or increasingly, in our business context. What is certain, when we return to ‘normal’, it will not be the ‘normal’ that we were used to. This seismic shock that we are experiencing in the context of our everyday lives will shape the future. It will never be the same again. On that sobering thought, and given that we all need to learn to use the virtual context in a way that helps, not hinders our communication, in this series of articles, I look at some of the ‘quick wins’  - simple things that you can do to significantly improve…
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Time to prepare

Time to prepare

Coaching, Commercial Collaboration, Creating Connection, Crisis Management, Customer Planning, Customer Relationships, Leadership, Selling, Winning Habits
Time to Prepare Prepare for getting back on the pitch… Like everyone else, the coaches of professional sports teams are facing an unprecedented situation – no matches, no team training…well, no nothing really. Their equivalent of the office is shut.  What they have been doing is giving their players diet plans, personal training schedules & focus areas. To support and encourage, regular virtual check-ins & coaching sessions. Getting them ready for being back on the pitch. Businesses are facing a similar dilemma and many of the usual excuses for not preparing have disappeared almost overnight. What are you doing to prepare to get back on the pitch? Getting it done before the wasters turn up…. Great preparation is a prerequisite for good performance. With that in mind, when running a…
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The Sales Pitch: What NOT to do…

The Sales Pitch: What NOT to do…

Creating Connection, Customer Relationships, Selling
It’s been a heck of a ride, running a business for the past 19 years. So many mistakes, so many lessons, but what a joy it is to see it take shape, evolve, respond to today’s needs…but also to remind ourselves that the one constant is people. They are humans too, and when you need to win a piece of business, inevitably you will need to pitch to win that business, and if you are to win that business, you need to win the hearts and minds of those humans... I thought it would be interesting to look through the other end of the telescope for once and share with you what I have learnt about how NOT to win business. All you need to do is the opposite, to…
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WEBCAMOPHOBIA

WEBCAMOPHOBIA

Creating Connection, Customer Relationships, Virtual Meetings
Webcamophobia wastes time and money... it’s time to get over it! Webcamophobia! If you’d have told me five years ago that, in the future 90% of the meetings I would have with customers would be virtual, then I would have told you politely, but confidently, that you were wrong… and yet today, 90% of the meetings I have with customers ARE virtual, and they seem to like it! So what’s the deal with that? And, let’s think about this: all the technology needed to run high quality virtual customer meetings is free or low cost… so what stops people from using it? Using even the simplest virtual meeting platforms like Skype or FaceTime, people react in the strangest way (even people who use it regularly to talk with friends and…
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