Privacy Policy
About us
At Expression for Growth, we’re serious when it comes to keeping your data secure. We never sell, rent or trade email lists with other companies and business for marketing purposes. We want you to feel confident when browsing our website and to trust that we use your data in a compliant manner and, in this privacy policy, we have provided information on when and why we collect your personal information, how we use it and how we keep it secure.
Relevant Legislation
This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
Privacy and Electronic Communications Regulations (PECR)
Compliance with the above legislation, all of which are rigid in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation, you should contact our data compliance officer, who can be reached at marketing@expressionforgrowth.com.
Why we use your personal data
We use your data for the following purposes: –
- To facilitate the delivery, support and invoicing of new and existing services, training or events.
- To inform of service affecting events, training and contractual changes, including pricing and contract renewals.
- To identify if you have registered with the Corporate Telephone Preference Service (CTPS), Telephone Preference Service and/or have notified Expression for Growth that you do not wish to be contacted and/or receive marketing information or communications regarding our products, services and activities;
- To contact you in compliance with a legal obligation to which Expression for Growth is subject or when we have assessed it is necessary for the purpose of legitimate interests pursued by Expression for Growth;
- To send you electronic and postal communications regarding Expression for Growth’s activities.
- To communicate with you whether through electronic mail (email) or digital platforms regarding the products and services you have taken with us.
How we obtain your personal information and the types of personal information, we may obtain
Your personal information is collected in a number of ways, including enquiries submitted via the Expression for Growth website, through direct inbound contact made by you, or indirect contact via our inbound marketing campaigns utilising touchpoints including and not limited to, social media.
We process the following types of personal information in relation to you – e.g. (this is not an exhaustive list): –
- Name
- Job Title
- Contact Details (Work address, work email address, work telephone number).
Our legal basis for using your personal data
Expression for Growth uses your personal data only when we have a valid legal basis to do so. We process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights and expectations. If you have questions about the legal basis, you can contact the Data Protection Officer via marketing@expressionforgrowth.com.
Depending on the circumstance, Expression for Growth may also rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law.
How we store your personal information
The information that we collect from you may be transferred to, and stored in, a country outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us, or for one of our suppliers. The laws in some countries may not provide as much legal protection for your information as in the EEA. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmissions is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
This website is hosted by SiteGround. For more information please see SiteGround privacy notice
How long we keep hold of your data
We retain processed personal data for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation). In the absence of specific legal, regulatory or contractual requirements, our baseline retention period for your personal data and other documentary evidence is 6 years.
Changes to baseline retention period
You can request, at anytime, a change to how long we keep your personal data. Our baseline retention period for your personal data and other documentary evidence is 6 years, if you wish to amend this length of time, you can do so via a written request to our postal address (The Malthouse, Cams Hall Estate, Fareham, Hampshire, PO16 8UT) or via email to our Data Compliance Officer at marketing@expressionforgrowth.com.
Do please note it can take up to 30 days for your request to be actioned.
Access to your personal information
Under GDPR, you are entitled to view, amend or delete the personal information we hold on you. You can do this using the manage preferences link that appears at the footer of all our electronic communications or send your request to our Data Compliance Officer via marketing@expressionforgrowth.com
When using our website
Why we use your personal data
We use your data for the following purposes: –
If you visit our website – your personal data is obtained using cookies and is used to: –
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- Track visitor identity, including timestamp of first, last and current visits and the viewing session number (incremental for repeat visits);
- Track visitors who use the live chat function, enabling the resumption of previous chat sessions across multiple site visits.
If you send an enquiry via our website, either by Live Chat or Contact Us, your personal data is used: –
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- To identify if you have registered with the Corporate Telephone Preference Service, Telephone Preference Service and/or have notified Expression for Growth; that you do not wish to be contacted and/or receive direct marketing information regarding our products, services and activities;
- To contact you in compliance with a legal obligation to which Expression for Growth is subject or when we have assessed it is necessary for the purpose of legitimate interests pursued by Expression for Growth;
- To send you electronic and postal communications regarding Expression for Growth’s activities.
If you submit a job application via our website
We process the following types of personal information in relation to you – e.g. (this is not an exhaustive list): –
- Name
- Job Title
- Contact Details (Work or personal postal address, work or personal email address, work or personal telephone number).
Our Partners
We work tirelessly to deliver the best products and services, to make this happen we often work with partners, including Firmwater, i-Comment and Insights Discovery depending on the services you take with us, where data sharing may occur. Expression for Growth complies with laws on the transfer of personal data between partners to help ensure your data is protected, whoever those partners may be.
YOUR RIGHTS
Under certain circumstances, you have the rights under data protection laws in relation to your personal data. These rights are summarised below but if you would like more information on these rights, please go the ICO’s website. Additionally, if you wish to exercise any of these rights listed below, please contact us using any of the contact details provided on this page.
Access to your personal data
You have a right of access to personal data held by us as a Data Controller. We will aim to respond to any requests for information promptly, and in any event within the legally required time limits (1 month under GDPR).
Correcting your personal data
You have a right to request amendment(s) to your personal data. Wherever practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make the necessary amendments based on the updated information.
Restriction of Processing of your personal data
In certain circumstances, you have the right to request the restriction or suppression of your personal data. This effectively allows you to limit the way that we use your personal data.
Object to Processing
In certain circumstances, you have the right to object to the processing of your personal data. This effectively allows you to ask us to stop processing your personal data.
Where we have told you that any use of information is based on ‘legitimate interest’, you can raise an objection to that use. When you make an objection, we’ll have up to one month to respond to you. We will stop using the information in this way unless we disagree that we should because of a compelling legal justification for continuing to use it. We’ll always tell you what the justification is.
You have a right at any time to stop us from contacting you for marketing purposes.
Erasure (also known as “the right to be forgotten”)
In certain circumstances, you have the right to request the erasure of your personal data.
Portability
In certain circumstances, you may have the right to obtain and reuse your own personal data, that you provided to us, for your own purposes across different services. This data will be provided in a structured, commonly used and machine-readable format and we can transmit this data directly to other parties at your request.
Withdrawal of consent
Where we process your personal data based on consent, you have a right to withdraw consent at any time.
If you would like to request to withdraw your consent, please contact us using the contact details provided here. Alternatively, to stop receiving our marketing emails, please click on the manage preferences link in any of the emails we have sent to you.
Complaints
In the event you wish to complain about our use of your personal data, please send an email with the details of your complaint to marketing@expressionforgrowth.com. We will look into and respond to any complaints we receive.
You also have a right to complain to the Information Commissioner’s Office (ICO) (the UK’s data protection regulator). For further information on your rights and how to complain to the ICO, please refer to the ICO website: www.ico.org.uk
Changes to this Privacy Notice
We keep our privacy policy under regular review and we will place any updates on this web page.
If we believe that the changes are material, we’ll let you know by posting the changes on this website and sending you a communication about the changes.
This privacy policy was last updated on 27 July 2022.